About Instant Plumbing & Heating
Honoured to be plumbers. Family-owned, quality-driven, and committed to doing the job right the first time.
Our Story
At Instant Plumbing, we're honoured to be plumbers. Too often, tradespeople become overly focused on making a quick sale and forget about the deeper value of the work they do. We understand the long-term impact our work can have. That's why we invest in skilled staff, and train them to be true professionals.
Our plumbers are certified professional journeymen and apprentices who uphold the highest standards of workmanship. We work with quality brands to ensure your home is safe, fuel efficient and comfortable.
Instant Plumbing Ltd. began as Action Plumbing, founded in 1972, by George Pinel, Sr. and his wife, Shirley. A name change was necessitated in 2001, due to confusion with a competitor with a similar name, and also to give the business a new start when ownership was transferred to George Pinel, Jr.
We aim to provide a welcoming, warm and honest family environment. Many of our customers have been with us for over 30 years, having seen our staff grow up year after year!
50+ Years
Of Excellence
54 Years of Service
From a small family operation to Calgary's most trusted plumbing and heating experts. Here is a look at our journey over the past five decades.
The Beginning
Founded as Action Plumbing by George Pinel, Sr. and his wife, Shirley, built on a simple code: 'Work hard, be honest, and give your absolute best to every person who trusts you with their home.'
A New Generation
Rebranded to Instant Plumbing Ltd. as ownership was transferred to George Pinel, Jr., carrying on the family legacy and expanding the team.
Building the Team
Continued growth of our mentoring program, ensuring our apprentices receive at least three years of training before heading out on their own to maintain the 'Instant Way'.
Over 50 Years of Excellence
Marking over five decades of continuous service in Calgary. With nearly 85% of work coming from referrals and repeat business, we remain committed to serving our community.
Years in Business
Happy Customers
Satisfaction Guarantee
Emergency Service
Meet Our Team
Our team of certified journeymen, apprentices, and support staff are dedicated to providing you with the best possible service experience.
George Pinel, Jr.
Master Plumber, Owner
George began working in the plumbing trade alongside his father from the age of 12. Calm and well-respected by the staff, George is exceptionally creative in troubleshooting plumbing issues quickly and wisely.
Carolyn Pinel
Co-owner
When Carolyn married George, she married the business too. She is a solid partner in all we do, and understands every aspect of the business.
Anthony G.
Plumbing Manager, Red Seal Plumber & Gasfitter B
With over a decade of experience, Anthony brings deep expertise and leadership to every job. Since joining in 2016, he has grown into a trusted mentor focused on delivering reliable, quality service for Calgary homeowners.
Kris A.
Plumber
Kris brings hands-on experience in both residential new builds and plumbing service work. Known for his polite, professional approach, he’s dedicated to making every service call a smooth, stress-free experience.
Tanner C.
Plumber, Red Seal Plumber & Gasfitter B
With experience in service plumbing and residential construction, Tanner understands how systems work from behind the walls to final fixtures. He takes pride in offering clear, honest advice so families can make confident decisions.
Elijah
Plumber
Elijah has built a strong reputation for his reliability and positive, can-do attitude. Customers appreciate his ability to clearly explain issues and walk them through the best solutions without pressure.
Charlotte
Plumber
Charlotte brings a thoughtful, customer-focused approach to every job with her strong work ethic and attention to detail. She takes pride in helping homeowners make confident decisions to improve their home’s comfort.
The Instant Plumbing Standard
We don't cut corners. Our commitment to quality, safety, and customer satisfaction is what sets us apart.
Our Team
We don't send handymen. Every technician we dispatch is either a fully certified journeyman plumber or a registered apprentice working under strict supervision.
Certifications
We are proud to hold a BBB A+ rating, demonstrating our unwavering commitment to safety, quality, and ethical business practices trusted by Calgary homeowners for over 50 years.
Our Guarantee
We stand behind our work with a 100% satisfaction guarantee and a minimum 2-year warranty on parts and labour for installations.
Our Service Area
From our headquarters in NE Calgary, our fleet of fully-stocked service vehicles is ready to dispatch across the city and surrounding areas. We arrive fast, fully equipped, and ready to solve your plumbing or heating issues.
24/7 Emergency Service
Plumbing or heating emergency? We're ready to dispatch right now.
Meet the team behind Calgary's best-rated plumbing company
Ready to experience the Instant Plumbing difference? Our team is standing by 24/7 to help you with your plumbing and heating needs.
